Caprese New York Pizza & Pasta (also referred to as “Caprese NY Pizza and Pasta”, “we”, “us”, or “our”)
Effective Date: March 20, 2026

This Privacy Policy explains how we collect, use, disclose, and protect information when you use our mobile application (“App”) and related services. If you do not agree with this Privacy Policy, please do not use the App.

For questions, contact us at support@capreseonline.com.

 

1) Who We Are

Business Name: Caprese NY Pizza and Pasta
Location: 2130 Hamilton Creek Pkwy #101, Dacula, GA 30019, United States
Support Email: support@capreseonline.com
Phone: (678) 546-4880

​​

2) What This App Does

Our App provides restaurant information (such as contact details and directions) and allows you to place orders through an embedded ordering experience powered by a third-party ordering platform.

​​

Important: Orders, payments, delivery tracking, and order communications may be handled by third parties (for example, DoorDash or other providers used for online ordering). When you enter information into the ordering/checkout flow, that information is collected and processed by the third party under their privacy policy and terms.

​

3) Information We Collect

We aim to collect only the information necessary to operate our App.

​​

A. Information You Provide to Us

Depending on how you interact with the App, you may provide:

• Support communications: If you email us, we receive your email address and the contents of your message.

B. Information Collected Automatically

When you use the App, certain information may be collected automatically by the App and standard mobile technologies, such as:

• Device and usage information: app interactions, device type, operating system version, language, and general diagnostic information.

• Log data: timestamps, app performance data, error reports/crash logs.

C. Information Collected by Third-Party Ordering Providers

When you place an order through the ordering experience in the App, the third-party ordering provider may collect information such as:

• Name, phone number, email address

• Delivery address and delivery instructions

• Order details

• Payment information (e.g., credit/debit card details)

• Order status and fulfillment details

We do not receive or store your full payment card details when payment is processed by the third-party provider.

​

4) How We Use Information

We use information we collect to:

1. Operate and improve the App (performance, troubleshooting, user experience).

2. Respond to support requests and communicate with you if you contact us.

3. Maintain safety and integrity of the App (prevent abuse, detect technical issues).

4. Comply with legal obligations when required.

​

5) How We Share Information

We may share information in the following circumstances:

A. Service Providers

We may use service providers to help operate the App (for example, hosting, analytics, crash reporting). These providers may process limited information on our behalf and are required to protect it.

B. Third-Party Ordering and Payment Processing

If you place an order, your information is processed by the third-party ordering provider you use in the checkout flow. Their use of your information is governed by their privacy policy and terms.

C. Legal Requirements

We may disclose information if required to do so by law or if we believe in good faith that such action is necessary to:

• comply with legal obligations,

• protect our rights or property,

• prevent fraud or security issues,

• protect the safety of users or the public.

D. Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

​

6) Cookies and Similar Technologies

The App may display web content (including the embedded ordering experience) that may use cookies or similar technologies to function properly (for example, maintaining a session, remembering cart contents, fraud prevention, and analytics). These technologies may be controlled by the third-party provider when used within their ordering flow.

​

7) Your Choices

A. Ordering Information

If you place an order through the third-party ordering provider, you should review their privacy settings and policies for options related to your data.

B. Communications

If you contact support, you can request that we delete the email thread/history we have, subject to legal and operational requirements.

C. Device Permissions

The App may offer features such as opening your map application for directions or initiating a phone call. You can control permissions and settings through your device.

 

8) Data Retention

We retain information only as long as needed for legitimate business purposes such as:

• providing support,

• maintaining App security and integrity,

• meeting legal and accounting requirements.

Information processed by third-party ordering providers is retained according to their policies.

​

9) Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

​

10) Children’s Privacy

Our App is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us at support@capreseonline.com.

​

11) Links to Third Parties

The App may include links to third-party websites or services (including ordering pages). We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing information.

​

12) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will revise the “Effective Date” when changes are made. Your continued use of the App after changes means you accept the updated policy.

​

13) Contact Us

If you have questions or requests related to this Privacy Policy, contact:
Email: support@capreseonline.com
Address: 2130 Hamilton Creek Pkwy #101, Dacula, GA 30019
Phone: (678) 546-4880